Regional Technical Support Partner
ExpatTech provides regional technical support for many global support companies and multi-national organizations.
For many international support providers, having a partner in the region means the ability to expand their portfolio by bidding on jobs and support tenders in Eastern Europe without the overhead incurred from opening a branch office. We work hard to meet the response times set for in your company's service level agreement (SLA) while maintaining the service level standards that your company has developed.
Similarly, many multi-national companies need local IT support for their Budapest branch office, but do not want to hire a full-time employee. ExpatTech can help by being on-call for your company and/or its local employees. We can provide email, phone, and onsite support for both software and hardware.
ExpatTech also provides other useful services for companies:
Equipment and Parts Storage: Need some space to store equipment locally for distribution or replacement purposes? ExpatTech has 100m2 right in the Budapest city center. We can securely store and maintain a local inventory of computer equipment. Our space is climate controlled and we rent by the square meter. Our leases are fast and easy and even short-term monthly leases are available. Storing equipment locally can reduce downtime and help your company satisfy demanding SLAs.
Equipment and Parts Procurement: ExpatTech can also manage fulfillment demands by accessing local vendors. We have experience helping our clients get the best and fastest deals locally available for computer equipment.
Through the years our competent and reliable support services have helped many regional companies and organizations including:
Contact us today for help with:
- workstation troubleshooting
- workstation upgrades and repairs
- server troubleshooting
- server upgrades and repairs
- networking component installation (routers, switches, hubs, probes)
- voice equipment
- software support and installation
- hardware configuration
- peripheral support and repair